Frequently asked questions
Can
you make a piece that's not on your price list?
Yes, I have made several pieces to order so if you don't see exactly what
you want please ask (see the gallery
for some examples)..
Does
it cost extra to have a name engraved?
No, all engravings are included in the price and you can have anything
you want engraved (e.g. date of birth) as long as it will fit on the charm!
Although names are normally engraved on the back they can be put on the
front if there's enough space.
Can
I have several prints one charm?
Yes, the larger charms (large heart, flower and dog tag) can easily fit
two prints and the large heart can fit three prints. Some of the smaller
charms (leaf and teardrop) can also fit two prints if the children are
very young. Other sizes of charms can be made on request.
How
much do extra charms cost?
Extra charms are priced at the single charm rate (£25, or £20
for the charm bracelet size).
Is
my baby too young to have their fingerprint taken?
I have successfully taken prints from babies a few weeks
old (the youngest was just 17 days old), although it varies from person
to person and in general the older the child is the clearer and more defined
their fingerprint will be.
Is
my child too old to have their fingerprint taken?
Nobody is too old! I have taken prints from adults as well as teenagers
and older children.
Can
I order through the post?
Not at the moment, sorry!
What
is PMC?
PMC (precious metal clay) is a silver clay. It is a mixture of pure silver,
water and a non-toxic organic (naturally occurring) binder in a putty-like
consistency. It can be rolled, cut, stamped, folded, weaved, carved and
much more. When
fired, the water and binder burn off leaving a 99.9% silver piece (known
as 'fine silver') with the original shape and all textures and details
retained. It can then be worked as metal, finished as traditional silver
and is of hallmarking quality.
There are two brands of silver clay. Art Clay Silver is made by Aida Chemical Industries and Precious Metal Clay (PMC) is made by the Mitsubishi Materials Corporation. Both companies are based in Japan. Silver clay is recycled and reclaimed from many different sources such as film stock and negatives.
Can
I order further charms without having the fringerprint taken again?
Our fingerprint charms are not made from a mould. Your child's fingerprint
is imprinted directly on to PMC, so a new fingerprint is needed for every
charm.
How
long does it take?
It usually takes just a few minutes to take your child's fingerprint,
though sometimes it takes two or three tries to get a good print (it may
take longer if they wriggle)! Orders are usually posted out - first class,
recorded delivery - within two weeks though if you need them for a particular
date we can usually deliver them more quickly.
I'm
thinking of hosting a party - what's involved?
Hosting a party is simple - please click
here for more information.
I'm
thinking of inviting you to my parent and baby/toddler group - what's
involved?
It couldn't be easier and it benefits your group since 10% of takings
on the day are donated to the group. Please click
here for more information.
If you have any other questions please contact us.
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